Shipping Your Artwork: With Care and Confidence
Acquiring a piece of art is a special experience, and we are dedicated to ensuring your new artwork arrives safely and securely. We partner with trusted couriers to provide reliable shipping services, both within the United Kingdom and internationally.
Complimentary Shipping to Europe
As a strategic initiative to support and grow our valued community of European collectors, we are pleased to offer:
- Free shipping to all European Union countries.
- Applicable to all artworks under 1 metre in height or width.
Shipping Options
UK Shipping
Enjoy complimentary shipping on all orders delivered within the United Kingdom. We believe that acquiring a new piece of art should be a seamless experience.
- Processing Time: Your order is carefully prepared and packaged within 3-5 business days.
- Delivery Time: Standard UK delivery is typically completed within 3-7 business days after dispatch.
- Tracking: You will receive a tracking number via email as soon as your order has been dispatched, allowing you to monitor its journey to you.
International Shipping
We are delighted to ship our artworks to collectors around the globe.
- Rates: Shipping costs for international orders are calculated at checkout based on the artwork’s size, weight, and your delivery location.
- Taxes & Duties: Please be aware that all international shipments are subject to import taxes, customs duties, and fees as determined by the destination country's regulations. These charges are the sole responsibility of the recipient. For your convenience, we strongly recommend contacting your local customs office to understand any potential fees prior to placing your order.
- Delivery Time: International delivery times can vary, but typically range from 7-14 business days. We will provide an estimated delivery date and tracking information upon dispatch.
Our Meticulous Packaging Process
Every artwork we ship is an investment in art and a testament to our commitment to preservation. Our packaging process is an art form in itself, designed to provide unparalleled protection. We use only museum-quality, archival-grade materials and art-specific handling techniques to secure your piece. For high-value, oversized, or particularly delicate works, we commission bespoke, professionally engineered art crates that provide a controlled environment and maximum protection throughout their journey.
Our Commitment to Your Satisfaction
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your artwork, please refer to our Returns Policy for information on how to arrange a return.
Have a Question?
Our team is here to help! Please don't hesitate to contact us at contact@stephensonsgallery.co.uk or call us on 07777 754088.